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IT Manager

New Delhi | Onsite | Full-Time


The role is multi-dimensional and comes with the opportunity of almost infinite growth and learning – CARPL is a one-of-its-kind platform with significant global traction already, and you get to drive its next phase of growth.

What you'll do:

  • Administer and optimize network servers, hardware, and software to ensure seamless performance and compliance with specified requirements.
  • Install, configure, and troubleshoot operating systems (Windows, Ubuntu, CentOS) and manage dual-boot setups.
  • Manage LAN, and Wi-Fi networks, and perform router configurations for uninterrupted connectivity.
  • Set up user accounts, workstations, and software tools (Outlook, Teams), addressing configuration and driver-related concerns.
  • Implement security measures, including access controls, backups, and firewalls, to safeguard systems and data integrity.
  • Upgrade systems with new releases, staying current with technological advancements for staff training.
  • Facilitate onboarding processes, assigning laptops to new employees and ensuring seamless laptop collection upon departure.
  • Monitor system and server performance, troubleshoot issues, and resolve outages promptly to minimize disruptions.
  • Configure and troubleshoot printers, ensuring seamless printing operations within the network.
  • Execute Active Directory tasks for user creation, deletion, and management, maintaining an organized and secure user environment.
  • Troubleshoot hardware and software issues, assist users, and provide system usage training.
  • Monitor for security breaches, respond to incidents, conduct regular security audits, and update security policies.
  • Maintain detailed documentation of system configurations, procedures, and troubleshooting steps.
  • Collaborate with IT professionals and departments, working with vendors to procure and implement hardware and software solutions.

Skills & Experience :

  • Advanced troubleshooting skills and knowledge of relevant tools.
  • Ability to multitask and maintain a positive attitude under pressure.
  • Proficiency in scripting (PowerShell, VBScript, Batch Scripts).
  • Strong knowledge of Active Directory, DNS, DHCP, and Group Policy.
  • Administration proficiency in Google Workspace & and Office 365.
  • Strong understanding of networking concepts and firewall security.
  • Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent work experience.
  • 5-7+ years of experience in systems administration.
  • Experience in infrastructure architecture, data centers, and servers.
  • Technical proficiency in system and network administration.
  • Analytical thinking and problem-solving skills.
  • Time management and multitasking abilities.
  • Excellent communication and interpersonal skills.

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