Description

Key Responsibilities:

• Administer and optimize network servers, hardware, and software to ensure seamless performance and compliance with specified requirements.
• Install, configure, and troubleshoot operating systems (Linux, Windows, Ubuntu, CentOS) and manage dual-boot setups.
• Manage LAN and Wi-Fi networks and perform router configurations for uninterrupted connectivity.
• Set up user accounts, workstations, and software tools (Outlook, Teams), addressing configuration and driver-related concerns.
• Implement security measures, including access controls, backups, and firewalls, to safeguard systems and data integrity.
• Upgrade systems with new releases, staying current with technological advancements for staff training.
• Facilitate onboarding processes, assigning laptops to new employees and ensuring seamless laptop collection upon departure.
• Monitor system and server performance, troubleshoot issues, and resolve outages promptly to minimize disruptions.
• Configure and troubleshoot printers, ensuring seamless printing operations within the network.
• Execute Active Directory tasks for user creation, deletion, and management, maintaining an organized and secure user environment.
• Troubleshoot hardware and software issues, assist users and provide system usage training.
• Monitor security breaches, respond to incidents, conduct regular security audits, and update security policies.
• Maintain detailed documentation of system configurations, procedures, and troubleshooting steps.
• Collaborate with IT professionals and departments, working with vendors to procure and implement hardware and software solutions.

Skills & Experience:

• Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent work experience.
• 5-7+ years of experience in systems administration.
• Advanced troubleshooting skills and knowledge of relevant tools.
• Proficiency in scripting (PowerShell, VBScript, Batch Scripts).
• Strong knowledge of Active Directory, DNS, DHCP, and Group Policy.
• Administration proficiency in Google Workspace & Office 365.
• Strong understanding of networking concepts and firewall security.
• Understanding cloud platforms like AWS or GCP would be a plus.
• Technical proficiency in system and network administration.
• Analytical thinking and problem-solving skills.
• Time management and multitasking abilities.
• Excellent communication and interpersonal skills.